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About Us – Service Pro Consulting
With nearly two decades of experience in dealership service management, service advisor training, and fixed operations strategy, Service Pro Consulting was founded to help dealerships, independent repair shops, and service teams optimize performance, improve profitability, and enhance customer experience.
With 19 years in the high-line automotive industry, Armen Mansouri has built a career specializing in service department operations, team leadership, and revenue growth strategies. His experience includes leading award-winning service departments, managing multi-million dollar operations, and implementing high-performance workflows that increase efficiency and profitability.
Transforming Service Departments
with Proven Expertise
How We Work
01
Customized Solution
Every business is unique, and we tailor our approach to meet specific operational challenges.
02
Hands-On Implementation
We don’t just offer strategies—we work alongside your team to execute them.
03
Sustainable Growth
Our solutions focus on long-term success, helping businesses achieve measurable and lasting improvements.
04
Analytics & Performance
Using industry data and forward-thinking innovation, we drive efficiency, profitability, and customer retention.
Driving Success Through Experience
With nearly two decades of experience in fixed operations management, we understand the challenges dealerships and independent repair shops face. We’ve led top-performing service departments, implemented award-winning processes, and developed service advisors who consistently exceed performance benchmarks.
Through hands-on consulting and custom training programs, we help businesses enhance customer service, increase revenue, and build lasting success in an evolving automotive landscape.
A Vision for the Future
Ready to take your service department to the next level? Let’s build a stronger, more efficient team together.
Our goal is to bridge the gap between operational efficiency and customer experience, empowering businesses with the tools, strategies, and leadership they need to stay ahead.
From service advisor training to fixed operations strategy, we’re dedicated to driving dealership success with real-world solutions.
Book a Strategy Session
Ready for Change?
Go for it!
Let’s discuss your service department’s needs and explore tailored solutions to optimize performance and profitability.